Data protection

Welcome to the website of our competence centers. The following data protection declaration applies to the use of our website and the services offered on it. This privacy policy informs you about the collection of personal data during your visit to this website. The collection and processing of your personal data takes place in compliance with the applicable data protection laws and requirements. In principle, our dental practice only offers its services in Switzerland and is only aimed at people living in Switzerland.

Collection, processing and use of personal data

When you visit this website, we do not collect any personal data from you. Personal data is only collected if you provide it to us yourself via our contact form. 

Every time the website is accessed, a series of general data and information is collected. This general data and information is stored in the server's log files. What can be recorded are (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrers), (4) the sub-websites which are accessible via an accessing system on our website is controlled, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information that serves to protect against threats in the event of attacks on our IT infrastructure.

This data and information is required to (1) display the content of our website correctly, (2) optimize the content of our website, (3) ensure the long-term functionality of our IT infrastructure and the technology of our website and (4) to provide law enforcement authorities with the necessary information in the event of a cyber attack.

Our dental practice can also evaluate this data and information statistically and with the aim of increasing the data protection and data security of its IT infrastructure. The data and information collected will only be processed for the purposes mentioned above and will then be deleted.

Use of our own cookies

When certain pages are accessed, a so-called "session cookie" is set. This is a small text file that is automatically deleted from your computer at the end of the browser session. This file is used exclusively to be able to use certain applications. You can change the settings of most web browsers so that your browser does not accept new cookies or you can delete cookies that have been received. How this works specifically for your browser can usually be found out via its help function.

Server log files

As with every connection to a web server, the server of our web hosting provider Metanet AG in Zurich, Switzerland, logs and stores certain technical data. This data includes the IP address and the operating system of your device, the data, the access time, the type of browser and the browser request including the origin of the request (referrer). This is necessary for technical reasons in order to make our website available to you. The web hosting provider uses technical and organizational measures to protect this data from unauthorized access and does not pass it on to third parties. As far as we process personal data, we do this on the basis of our interest in offering you the best possible user experience and ensuring the security and stability of our systems.

Google Analytics

This website uses Google Analytics, a web analysis service by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies", ie text files that are stored on your computer and that enable your use of the website to be analyzed.

Google uses this information to evaluate your use of the website on behalf of the operator of this website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies or delete them again by making the appropriate setting in your browser.

Prohibit Google Analytics from tracking me

Social media / social networks

This website may contain buttons (“social media plug-ins”) that establish contact with the servers of social networks (Facebook, Twitter, Instagram, etc.). By clicking on one of these buttons, necessary data such as IP address, website visit, etc. are transmitted to the respective operator of the social network.

Newsletter

If you have registered for our newsletter with your e-mail address, we will save and use your e-mail address to send our newsletter with information and advertising about us until you have unsubscribed from our newsletter.

For our newsletter service we use the “Mailchimp” newsletter service from Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308.

If you enter your e-mail address to receive the newsletter, it will first be saved by MailChimp for the purpose of sending the owner an e-mail in which he / she can confirm the subscription to the newsletter («double opt -In"). After such a confirmation, the email address will be stored permanently with MailChimp until you have unsubscribed from receiving the newsletter or we have deleted it. MailChimp saves the date of registration and the IP address under which the registration took place. Your IP address will not be used any further.

We would like to point out that the data that is collected and used via MailChimp is stored and processed on computers in the USA. With your consent to receive our newsletter, you hereby consent. In addition, we have concluded a data processing contract with MailChimp on the basis of the so-called EU standard contractual clauses. Your e-mail address will not be passed on to third parties in any other way.

You can unsubscribe from our newsletter at any time. An unsubscribe link is included in every email with our newsletter. You can also revoke your consent to the use of your email address for the future at any time. Please use the contact options given below.

Webshop

We would like to point out that for the purpose of a simpler shopping process and for later contract processing, the web shop operator stores the IP data of the subscriber as part of cookies, as well as the buyer's name, address and means of payment.

In addition, the following data is also stored by us for the purpose of contract processing: Desired shipping method, other comments on the purchase. The data you have provided are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to meet our tax obligations.

After canceling the shopping process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the tax retention period (10 years) has expired. The data name, address, purchased goods and date of purchase are also stored until the product liability expires (10 years).

Links from other websites

This website may contain links to websites of other providers. Our dental practice has no influence on these websites, their content, offers or availability or the data protection declarations and regulations applicable there. It therefore declines any liability.

Communication options

The website of our competence centers contains certain information that enables quick electronic contact and direct communication, which also includes a general email address. If you contact us using the communication options offered on our website, your contact details and content will only be used to process and answer your request.

Please note: It cannot be guaranteed that your data will be transmitted confidentially. Therefore, no confidential data (medical concerns, etc.) should be transmitted when contacting us.

Your rights

In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can complain to the supervisory authority.

You can reach us under the following contact details:

ZurichDental AG, Bahnhofplatz 12, CH-8001 Zurich, Tel: 044-2155155, info@zurichdental.

Changes

Our dental practice may adjust this data protection declaration at any time without prior notice. The current version published on our website applies. If the data protection declaration is part of a contract with you, in the event of an update we will inform you of the change by email or in another appropriate manner.